Returns/Refunds

In the spirit of keeping our pricing low and keeping free freight at $49.00 minimum purchases please see our return policy below.
Bike Bling will e-mail you a return label should you wish to make a return for online orders shipped within the United States and returned within 30 days of purchase.

Order cancellations must be made by phone. We will not accept cancellations by email. Please call us at 760-317-5450 if you wish to cancel your order.

Cancellation of orders on freight trucking deliveries that are already in transit client will be liable for freight expenses both directions.

A $14.99 return label fee will apply to most small package returns to include this per item fee on shoes and small helmet boxes.
A $19.99 return label fee will apply to forks, floor pumps, height adjust seat posts, oversize helmet, racks returns per item per box.
A $49.99 return label fee will apply on wheelsets, child trailers and oversize auto rack boxes.
A $175.00 return label fee will apply on returned bicycles*.
A $500.00 return fee on exercise bikes for returns or cancels after a shipped tracking # has been generated.
A 10% cancellation fee for custom bikes cancelled after the build process has begun.
A 3% fee will be assessed to any deposits that need to be refunded. This is to cover our incurred credit card or PayPal fees.
A 3% credit card/PayPal fee will be assessed to returned orders. This fee is waved on exchange orders.

*Returned bicycle orders receive a 10% restock fee. Bike bling will send a return label for $150.00. A return constitutes any return after the bike has left Bike bling. Bike must be returned in unscratched new condition to receive full refund. Pack it well!

*Bicycle exchange orders carry a $100.00 shipping fee and $150.00 for a return label provided by Bike bling.

NOTE: We can only issue return labels in the contiguous United States.

The label fee will be deducted from your refund or added to the cost of your exchange order.
On exchange orders Bike bling does include free shipping again on orders over 49.00 for the new exchanged for items.

Any warranty issues on bikes need to go through a warranty process. If an issue arises once the bike is ridden the manufacturer always backs the product and we will facilitate this process. We do not accept returns that have not gone through the initial process to enable the manufacturer to make right.

Please call us at 760-317-5450 for an RMA#. Indicate which item you wish to return. Also indicate whether you wish for us to create an exchange order for a different item or different size.

Products for return must be in original product packaging in new unused condition. Please do not use product packaging boxes as shipping cartons for return shipping.

If you choose to provide your own return shipping method please procure RMA # and ship to: