Return to Help Index| Pricing and Billing | |
 |
|
| Do I have to pay sales tax? | |
| You only have to pay sales tax if you are located in the same state as our warehouse. | |
| I have a question on my charges. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. Please note: We reserve the right to not honor typographical pricing errors. Will contact customer if this rare event were ever to occur. |
|
| I need a copy of my receipt/invoice. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
| When will my credit appear on my account? | |
| Credits usually take 7-10 business days from the time we receive your item(s). | |
| When will my credit card be charged? | |
| When you place an order with a credit card our system place an authorization of the funds. If you cancel your order the authorization will lapse within a few days. We do not charge your credit card until your order ships. Your credit card will be charged within 24 hours prior to shipment of your order. | |