| Order Status |
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| Has my order shipped? |
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Click the "My Account / Order Status" link at the top right hand side of our site to check your orders status. |
| How do I change quantities or cancel an item in my order? |
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Please contact customer service for assistance - email [email protected] or call 760-317-5450 |
| How do I track my order? |
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You should have received an email from UPS with your tracking information at the end of the day your order ships. You might have to look in you spam mail folder to locate the email from UPS. If cannot find the tracking information email from UPS contact us at [email protected] or call us at 760-317.5450. |
| My order never arrived. |
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You should have received an email from UPS with your tracking information. You might have to look in you spam mail folder to locate the email from UPS. If cannot find the tracking information email from UPS contact us at [email protected] or call us at 760-317.5450. |
| An item is missing from my shipment. |
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Please contact customer service for assistance - [email protected] or call 760-317-5450 |
| My product is missing parts. |
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Please contact customer service for assistance - [email protected] or call 760-317-5450 |
| When will my backorder arrive? |
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Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. |
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